Fees & Practicalities

Annual Fee Reviews

I review my fees once a year in early March, with any changes taking effect at the start of April. I will always give you at least one month’s notice of any adjustments so you have time to consider what feels manageable for you. If you are currently using one of my low-cost spaces, we will simply open up a fresh, collaborative conversation together about what remains affordable for you at that time.
 

Payment Terms

To keep things simple and ensure your time is locked in, I kindly ask that payments are made no later than 48 hours before your scheduled session. Once payment is received, your appointment is officially confirmed.
 

Cancellations & Changing Sessions

Because your session time is reserved exclusively for you, I have a clear cancellation window to help keep things running smoothly and fairly for everyone.
 

Giving More Than 48 Hours' Notice

If you need to cancel or move a session and give me more than 48 hours' notice, we can absolutely do that. Your payment can either be:

• Moved to a new session time: You can do this up to twice at no extra cost. To help maintain consistency in our work, a third request to change the same booking will incur a fee equal to 50% of the session cost.

• Refunded in full: If you prefer a refund rather than moving the session, this will be fully returned to you (subject to the same guideline above if a change has been requested more than twice).
   

Giving Less Than 48 Hours' Notice

If life gets in the way and you need to cancel or rearrange within 48 hours of our scheduled time, 50% of the session fee is retained to cover the reserved time, and the remaining 50% will be refunded to you.

Missed Sessions (No Notice)

If you miss a scheduled session without letting me know in advance, the full session fee will be retained.
 

Why These Foundations Matter

The way sessions are booked, held, and paid for is an integral part of how I work consistently and safely with everyone I see.

• Protecting Your Space: Setting aside time in advance and holding that specific hour exclusively for you. This is a vital part of the therapeutic process. It creates a reliable, protected space where our focus can remain entirely on you, free from practical distractions or uncertainty.

• Fairness and Mutual Respect: Each slot is dedicated solely to you and is never offered to anyone else. Clear boundaries around our time and payments ensure fairness across my entire practice and keep our working relationship grounded in mutual respect.
   

I always aim to balance structure with real-life flexibility. Life can be unpredictable, and my door is always open for an honest conversation if your circumstances change or things become difficult.
These guidelines aren't meant to be rigid, they are simply here to provide a dependable, clear framework that supports both you and our ongoing work together.